Thank you for placing your trust in School Populo. We are happy to welcome you to our School, and we will do our best to meet your expectations. In order to do our job perfectly, we have written a few
points that will allow us to work better together.
You can excuse yourself from a lesson 24 hours before the scheduled beginning. The excuse must be made via phone call or SMS to your coordinator’s telephone number, or via email. If the lesson is not excused in time, you will automatically lose it. If you let us know in time, we will be happy to reschedule the lesson for another day. If you excuse yourself from a lesson early in the morning on the day of the lesson for serious reasons, we will excuse your absence.
One day before each lesson in the afternoon, you will receive an SMS reminding you the date, time, and length of the lesson. This message is sent automatically from the system; thus, it comes from a non-contact number. Please DO NOT reply to this SMS. If necessary, you can reach us at our telephone number.
Lessons from your individual offer cannot be transferred to other subjects. After an agreement with the coordinators, only free lessons can be used for other subjects.
Lessons from purchased individual offer may only be used by the person for whom the tutoring was purchased. Therefore, no other family member or friend may attend the lesson.
The details provided in the individual offer you have selected are only informative. The dates of the lessons are based on an individually agreed schedule, which you have confirmed with the tutoring coordinators. The dates and frequency of the lessons may change during the course according to your preferences. However, in such cases we do not guarantee the availability of the current tutor.
The timeframe of your course realization depends on your requirements and the period in which tutoring is carried out. We always try to start the course as soon as possible, however the start date is always determined by the current capacity of School Populo and the occupancy of our tutors’ schedule.
We are pleased that you have chosen School Populo for tutoring, and we believe that we won’t violate your trust.
You agree to these policies by paying the first instalment of the agreed payment for tutoring.
These policies do not preclude mutual agreement in severe cases, such as health or family issues.
Non-Binding Contact Form
Based on the completed contact form, we will contact you, answer all your questions and introduce you to the services of School Populo.
If you want to contact us first, you can reach us at +44 7418 350868.
The operator of School Populo website is Vzdělávací centrum Populo, z. s. Company ID: 06746551, with its registered office at Horní lán 1257/45, Nová Ulice, 779 00 Olomouc File no.: L 16433 kept by the Regional Court in Ostrava.